Frequently Asked Questions
Common questions about using DigiWedge Feedback.
Voting
How do I get more voting credits?
Credits are allocated based on your account type and organization settings. Credits return when you remove votes or when features you voted on ship.
Can I change my vote after submitting?
Yes. You can increase, decrease, or remove votes at any time. Credit changes are immediate.
Do my votes guarantee a feature will be built?
No. Votes are one input into prioritization. Product teams also consider strategic fit, technical feasibility, and resource availability.
Can others see how I voted?
No. Individual votes are private. Only aggregate totals are visible.
Credits
Why do I have fewer credits than someone else?
Credit pools vary by account type and organization configuration. Guest users typically have smaller pools than authenticated users.
What happens to my credits when a feature ships?
They return to your pool automatically. You can then allocate them to other features.
Is there a limit to how many credits I can put on one feature?
Yes. The maximum is typically 100 credits per feature to prevent any single user from dominating a feature's vote count.
Roadmap
What do the horizons mean?
- Now: Currently in development
- Next: Planned for upcoming cycles
- Later: On the radar, not yet scheduled
How often does the roadmap update?
Roadmap horizons are reviewed regularly. Features move between horizons as work progresses and priorities shift.
Can I request a new feature?
Depending on your organization's settings, you may be able to submit new feature requests. Look for a "Suggest Feature" or similar option.
Account
Do I need an account to vote?
It depends on your organization's configuration. Some enable guest voting; others require authentication.
How do I enable notifications?
Notification settings are in your account preferences. You can choose to be notified when features you voted on change status.
Technical
Why can't I access certain features?
Access may be limited by your account type or organization. Contact your administrator if you believe you should have access.
The site isn't loading properly. What should I do?
Try refreshing the page or clearing your browser cache. If problems persist, contact support.